•  All redemable items are subject to availability from suppliers end. 

•  For any items that are 'out of stock' status, the order will be cancelled and point will be simultaneously rolled back.
You may use the same points for fresh redemtion of items on the website.

• There are two delivery modes, which will be followed for redemption. There are some items for which gift vouchers will be issued while some other items will be sent as gifts directly to the distributor / dealer point. 

• You can choose more than one gift based on your total available points. All redemption's will take place online now. Please ensure the complete redemption process is followed.

• All rewards redemptions are subject to terms and conditions as may be applicable from time to time. In case of any dispute, the decision of the management will be final. 

• While we shall endeavour to provide the gifts as per your choice, please note that the actual model supplied may vary, also please note that the gifts are being offered by third parties and we shall not be responsible for any failure or deficiency of service on their part.

• Please note that wherever applicable there maybe Government levies, charges, documentation requirements etc which would need to be adhered to. Incase of inability to adhere to the said requirements we may need to cancel the redemption request or offer alternative items for redemption as the case maybe.  

•  Please note that the estimated time period for delivery of the gift/gift vouchers is 60 days from end of the redemption date. For example, if the dealer redeemed the gift on the of 5th June'18 (redemption month) his/her redemption will be counted from the 5th of June'18 and his/her redeemed gift is estimated to be delivered around the 30th of August'18. In case of any delay for any reason whatsoever, we shall keep you intimated  of the same.

•  Picture and colour of the products are for indicative purpose only and is subject to availability. Atoot Rishtey reserves the right to change the colour as applicable.

• Product once redeemed can be cancelled within 2 days from the date of order. Order Cancellation request submitted after 2 days will not be accepted under any circumstances.

• For any further clarifications please feel free to contact us at:  or call us at our toll free number 1800 108 8282.